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International Payments Case Studies 18
MAY.

In this case study we look at another scenario dealing with the need for our International Payment service.

As mentioned in our previous article Currency Online Group charges no fees on transactions and is fully FCA regulated, making the service as safe as using your bank’s facility. The other big advantage of going with COG is the potential to save £s as you benefit from better exchange rates all while receiving a 5-star service.

CASE STUDY 2 – FAMILY EMIGRATING TO CANADA

£475,000 (GBP – CAD)

The family in question had made the life-changing decision to emigrate to Canada.

They discovered Currency Online Group after using a comparison site. The family initially approached another foreign exchange company but figured it best to gain more than quote on the market and got in touch to see what we could do. 

After an initial conversation with our Director of International Payments (Kaya Niedenthal), it soon became apparent that COG could better the rival quote. They acted on this and with guidance from Kaya the client opened an account immediately.

As the move was due to take place in the not too distant future it was decided that a ‘spot rate’ would best suit the transaction.

(‘SPOT RATE’ is a contracted price for a transaction that is happening immediately or within a couple of days)

The spot rate resulted in the couple making a saving of £19,000. A huge saving as I’m sure you will agree.

As Currency Online Group charge NO FEES on making this transaction this was the total saving passed on to the client.

Once the International Payment was completed, we received this lovely feedback from the customer:

Hi Kaya,

Can I just thank you for such an excellent service. You've gone above and beyond and I'm really impressed with Currency Online Group! I'll certainly be recommending you to a few of my colleagues for International Payments.

Thank you once again for all your help

Best wishes

Sundeep

 

Yet another satisfied client! Customer service is imperative to Currency Online Group and goes side by side with the company achieving it’s underlying philosophy of reducing costs and being able to pass this on directly to the client.

If you would like to find out more how we can help either yourself or your business save money and time on your International Payments please get in touch via:

 

     0208 050 1546

www.currencyonlinegroup.com

 

© Currency Online Group

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IP's Testimonials 05
MAY.

As we live through these unprecedented times, now has never been a more important period to take care of your finances and make sure they go as far as they can.

Here we want to look at some real-life cases where Currency Online Group has assisted clients in achieving just that.

Many clients, both personal and business will often assume the safest and quickest way to transfer money overseas is by utilising their bank’s facility.

People maybe surprised to find there are other companies out there that are fully FCA regulated (as with banks) and can offer better rates accompanied by lower, or in Currency Online Group’s case, no fees to make the transaction.

The result for the customer - BIGGER SAVING.

CASE STUDY 1 – COUPLE PURCHASING A RETIREMENT PROPERTY IN LANZAROTE

£241,000 (GBP – EUR)

The couple in question were looking to buy a retirement property in Lanzarote for the above purchase price.

They approached Currency Online Group after using the company’s foreign currency cash home delivery service. On visiting the website, they learned that we specialise not only in currency but also International Payments.

After an initial conversation with our Director of International Payments (Kaya Niedenthal), the clients were impressed by the all-round service we could offer as well as the saving that could potentially be made. They acted on this and with guidance from Kaya the client opened an account in advance of making their property purchase.

As the purchase was due to take place imminently it was decided that a ‘spot rate’ would best suit the transaction.

(‘SPOT RATE’ is a contracted price for a transaction that is happening immediately or within a couple of days)

The spot rate resulted in the couple making a saving of - £9,640 compared to using their bank.

As Currency Online Group charge NO FEES on making this transaction this was the total saving passed on to the client.

Once the International Payment was completed, we received this lovely feedback from the customer:

Dear Kaya,

We just want to let you know the funds were transferred into our Spanish bank account this morning, just as you said they would be!

We write to thank you most sincerely for your time and patience as well as your sterling, efficient and professionalism in assisting us transfer money abroad - you made each step of the process so much easier. Because of our experiences with you, we have since recommended Currency Online Group to many of our friends and neighbours and look forward to using the firm in the future.

With our thanks and best wishes to you,

Maurice and Susan

Customer service is key to us as well as us achieving our underlying philosophy of reducing costs and passing this directly on to the client.

If you would like to find out more how we can help either yourself or your business save money and time on your International Payments please get in touch via:

                       0208 050 1546

 www.currencyonlinegroup.com

© Currency Online Group

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