Due to Covid-19, we are currently only offering our Home Delivery currency service, A limited buyback service and our International Payment Service.
To ensure the protection of colleagues and customers, all our branch locations are temporarily closed. We apologise for any inconvenience caused.
Please take care and stay healthy.
How Do I Pay By Bank Transfer?
Select the 'Bank Transfer' payment option when placing the order. After you have placed the order, you will receive a confirmation email. This email will have our bank details on. Simply make a payment into the account shown.
Once we receive the payment - usually within an hour - we will send you another confirmation email, confirming the payment and date of delivery.
Can I Pay By Debit Card?
Is It Safe To Send Currency In The Post?
Yes. We use Royal Mail Special Delivery to send each package out. They are able to insure currency and cover each package in case of loss or damage up to £2'500 worth. There is nothing on the package to suggest what is inside, and needs to be signed for at the other end. It is just as safe, if not safer, as ordering anything else online.
Will I Receive A Royal Mail Tracking Number For My Delivery?
Can I get My Order Delivered To An Address Other Than My Home?
Can I Collect My Currency From A Branch?
Are There Any Extra Fees Or Hidden Costs?
The only extra cost that may be incurred is for postage. For any orders over £750, there are no extra costs whatsoever. For orders between £300-£750, there is a £5 post and packaging fee, which will show in the order and confirmation email. For orders below £300, there is a £10 post and packaging fee, which again will show in the order and the confirmation email.